Frequently Asked Questions
Spinach Tours
How far in advance must I get to the location where the experience begins?
All customers with reservation must check in 15min prior to the tour start.
Are there any restrictions on where I can park a Spinach car?
You can park the Spinach wherever cars and motorcycles are parked. You just have to pay attention, because some of these parking lots are paid.
What happens if the car runs out of battery during my rental?
You will have to call the telephone number that is written on the car, and we will give you all the necessary support in order to resolve the issue as soon as possible.
What happens if there's an accident or the car is damaged during my rental?
The car’s documents are in the trunk, and it has third-party liability insurance, just as in a typical auto accident. Contact the support number in order to streamline the procedure.
What's the Collision Damage Waver and How does it work?
With Spinach Tours Protection Pack you limit any responsibilities to 300€ + VAT maximum if any damage to the car occurs. Make sure your experience will be as smooth, light and pleasant as possible.
Price: 15€/per car
Non-refundable
Who is this activity not suitable for?
- Pregnant women
- People under 120 cm
- People with back problems,
- Children under 7 years old,
- People that weigh more than 100kgs
Can I take a Spinach car outside of the city limits?
We recommend driving just on the chosen route so that you can fully enjoy the experience. There are also roads that are prohibited, such as motorways, highways, and bridges.
Do I need a driver's license to rent a Spinach?
Yes, the driver needs to present a Valid Drivers’ License. Copies of documents will not be admissible.
If you'd like to switch in the middle of the experience, you need to present two valid driver's licenses.
How many people can fit in a Spinach car?
Maximum of 2 people per vehicle.
What is the age requirement to do a Spinach experience?
- The minimum age to drive is 18 years old.
- Children aged 7 to 12 years or at least 1.20 m (3.93 ft) can travel in a Booster seat (let us know in advance if you need one). All minors must be accompanied by an adult, and it is mandatory to sign a Term of Responsibility for children up to 13 years old.
What is the company's policy on rescheduling the experience in case of bad weather conditions?
In case of bad weather conditions and if the company considers that there are no safety conditions to operate the activity, it’s possible to reschedule it for the same day depending on availability.
What is the maximum weight capacity of a Spinach car?
The Maximum Weight for 2 people is 200kg (440lbs).
What forms of payment do you accept?
- Debit or credit card;
- Cash;
- Apple Pay;
- Paypal;
- MB Way;
- Bank transfer (only for groups)
Spinach Tours Sal
Is it necessary to leave a deposit at the shop?
200€ per car, refunded at the end of the experience if the car shows no signs of damage